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I Love my car - it's so fun to drive. I bought my Volvo S60 through Wayne at Carline 411 in September of 2009 - I wanted to give it a full year before I wrote a testimonial. Why - because I wanted to drive it in all conditions and types of weather and give it a the true test of time - at least in my estimation of time. Well, it passed with flying colors! First and foremost, I want to thank Wayne and Carline 411 for their over the top customer service and relaxed selling style. I test drove at least 5 cars over a period of about as many days. They know everything possibly imaginable about these cars. Wayne thoroughly showed us every square inch of the car, answered all of our questions and let us keep trying out different cars all without pushing the sale. I'd never even been in a Volvo S60 before, although I'd decided it was going to be my next car, I had no idea about the performance or safety of the car. I feel like I got much more than I could have hoped for in a great car and buying experience, it's sporty, has all the fun extras, plus it's packed with safety features. I am happy to say that over a year later I am still LOVING my car and the buying experience I had - I would buy from them again in a heartbeat. I've told many people about these guys and will continue to do so. One last thing about safety - I was driving on the freeway and a truck in front of me hit a very large piece of re-tread tire and threw it into my lane - I had no option but to drive over it. Which I did and the car took it like a champ, it definitely shook me up but we were both fine (me and the car) in the end and the car didn't swerve or falter as we hit that thing at about 60 mph. Need I say more? Stephanie Robeck Inner Source Solutions, LLC "Let Your Inner Source Shine" Certified Therapeutic Coach® Intrinsic Coach® Reiki Master Teacher 763-464-0647 Minnetonka, MN 55305 www.innersourcesolutions.com steph@innersourcesolutions.com Stephanie Robeck    As a professor in marketing at Normandale Community College in town, I am always on the lookout for superior value in my shopping purchases. Quite frankly, I have had nothing but outstanding experiences dealing with Jacob Gurevich and Wayne Palfreyman from 411carline.com I have bought three cars from them in the space of a few months and have been very satisfied with all of them. Why three cars in such a short time? My daughter actually totaled one of them and I am glad to say she survived the experience with no injury, one of the reasons I am now buying Volvos. I bought a cherry '95 850 that was later totaled. I then fell in love with a 2005 S-60 and bought that for my wife. Later I replaced the '95 850 with a '99 S-80 in great shape. While I drive a Tundra, I sneak as much time driving the Volvos as I can! I have to admit that I thought it was unusual at first going to a warehouse district to view an automobile, but I have come to recognize the savvy in Jacob Gurevich's business model. He has found a niche in the market that was underserved. By keeping overhead costs down, he is able to provide a superior value on late model quality vehicles, particularly hard to find Volvos and Lexus automobiles. I have also found that the personalized service that Jacob and Wayne provide to be honest and forthright in an industry not always known for these qualities. These felllows wish to earn your trust and establish long-term relationships. In my business dealings this is what I covet. Like most people, I prefer to work with people I like and trust. I have had enough conversation with these folks to understand that they really know their stuff and in particular, know outstanding vehicles when they see them. For those of you valued oriented consumers who don't mind buying used, this is a buying experience you will be pleased with and respect. Lawrence W. Borgen Lakeville, MN Larry Borgen    What can I say about my experience about buying my Volvo from Jacob and 411Carline… Absolutely Stupendous! I was amazed at how much Jacob was willing to work with me and to take the time to find me the car I wanted and not just sell me something that he had in stock. Working with me, my budget, not putting any pressure on me to buy right away, and not trying to up-sell me on something I didn’t need had me hooked from the very beginning. Not only do I love my Volvo, but I can guarantee you that my next one will be from Jacob and 411Carline too! Also, I was at Target the other day and sure enough there was another Volvo with the 411carline license frame right next to me. I tell you nothing could have looked better! Thanks again Jacob, and I can’t even begin to tell you how much I truly appreciate doing business with you. Brian Brian Holloway    Dear Jacob, Kim and I are enjoying the TWO Volvos we bought from 411Carline, even though our initial plan was to buy one car. (Mine is better!) I just love your business model; it is a stroke of marketing genius: • Offer for sale vehicles that start with high quality, such as Volvo • Offer very clean, primarily one-owner vehicles with full CARFAX history reports • Limit cars to years and models that are known to be O.K. and avoid any “dogs” • Price above trade-in but below individual buyers for a fair market price; no price dealing and playing games Believe me, at first I was skeptical of going to 411Carline, but after our visit, the beauty of what you do became apparent. Essentially, you act as a super buyer with insider knowledge to find the best cars at a good price. The last thing you want in your business model is a ton of after-the-the-sale issues. This means your interests are the same as your customer’s interests: get a trouble-free great car. It is a win-win for everybody. Like I said, the business model is genius. You are going to sell a lot of nice cars to a lot of happy customers. My Best, Jim Drennen Marketing Manager Jim Drennen    Wayne, Just wanted to say thanks for the great car buying experience! It was a pleasure to work with you and Jacob. You guys were very friendly and helped me get into a great S60 for the price I could afford. I am enjoying the car, it is the best handling car I have ever owned. Thanks again, Matt Matt Kruckerberg

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